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Our platform explained
A Complete Approach to Field Service Management
A Fully Integrated Field Service Management Platform Enabling Providers To Transform Each Stage of Service Delivery
Totalmobile are empowering field service organisations to deliver exceptional services with our multi-capability field service platform.
The fully integrated platform provides users with the opportunity to work with one specialist providers to take a complete approach to field service management and benefit from a more strategic outlook to innovation.
Manage the demand on your services and take complete control of required work with our job management capabilities.
Manage the planning of work and efficiently assign required jobs to the resources available with our scheduling capabilities.
Manage your workforce and ensure that the right people, with the right skills are available at the right time with our rostering capabilities.
Manage the delivery of work by ensuring staff have all they require at the point of service delivery, while ensuring their safety and wellbeing is at the centre of all processes.
Manage your understanding of service delivery by receiving real time updates of the progress of work, enabling you to make timely decisions and enhance performance management.
The Totalmobile platform is built on a series of core technical principles
to ensure users receive an exceptional user experience that is underpinned by integration, stability and a dedication to innovation. The platform also integrates with all existing enterprise IT systems, enhancing the quality, accuracy and value of data.
Vitally our platform based approach to field service management empowers our customers to drive benefits across core strategic priorities
such as:
It also significantly improves the lives of all those involved in the service delivery process,
providing them with a significantly improved way of working that ensure the delivery of market leading services.
Planner
Create efficient and effective plans and proactively respond to changes in the day
Field Worker
Access and record all required job information at the point of service
Executive
Visibility of all field service operations and performance
Customer
Receives a great experience via access to timely & quality services
Learn more about how the Totalmobile platform offers a complete approach to field service management and empowers users to achieve excellence across the entire service delivery process
